Wine Fulfillment Services Designed for Napa Valley Wineries
Complete Wine Fulfillment and Direct-to-Consumer Services
DTC Wine Shipping – Like Magic
Daily order processing with fast, accurate, and reliable execution.
We manage everything from order intake to final delivery—ensuring your customers receive their wine exactly as intended.
Wine Club Fulfillment
Seamless execution of wine club releases, allocations, and seasonal shipments.
We work closely with your team to ensure timing, accuracy, and presentation are aligned with your brand.
Custom Kitting & Packaging
From gift sets to curated shipments, we create custom packaging experiences that reflect your winery’s identity. These services include tissue wrapping, repacking into corrugated or wood boxes or preparing for specialty wholesale or export orders.
Finishing Services
We’ve done it all – hand-labeling, waxing, repacking, capsule foiling, cork signet adhesion, and you name it.
Special Projects & Large Format
Press shipments, Corporate gifting, Large formats, custom orders, International shipments and merchandise.
More Than Fulfillment — A Strategic DTC Partner
At Out Of The Box, we go beyond logistics. Because our team has hands-on experience managing wine clubs, driving DTC sales, and building customer relationships, we also support our clients with direct-to-consumer strategy and operational guidance through our consulting services.
We understand that most winery teams are small and wearing multiple hats. Our goal is to act as an extension of your team—helping you not only ship wine, but sell more of it, more effectively.
QUALITY
We pack and ship your wine as if it were ours. Each bottle is inspected upon packing, and every box is checked by senior members of our team. The warehouse is temperature-controlled to guarantee the quality of your product from the moment it enters our facility. We take safety practices very seriously so that we can perform at our best while protecting ourselves and your products. All of our packaging is ISTA, FedEx and UPS approved and thoroughly tested annually to meet our own rigorous standards to ensure we are consistently procuring the best packaging to minimize damages.
We don’t cut corners particularity on our packaging.
CREATIVITY
Our team looks for ways to solve problems with out of the box ideas. We find efficient ways to fulfill special requests, such as last-minute rush orders, gift cards, custom packaging, will-call preparations and one-off projects.
Looking to enhance your brand experience? We got that covered too. We can assist in your Wine club strategy and processing, Email marketing and customer communications, holiday promotions, or anything out of the box that you need! We realize some DTC teams are small and we are here to offer an extra hand, in wine club and DTC planning best practices – we’re experts in that too!
CONVENIENCE
Located in St. Helena, we are one of the few fulfillment locations in the upper-Napa Valley. Adjacent to Napa Valley Wine Warehouse, we offer convenient wine movement and real-time fulfillment for wineries that utilize their storage facility. Check us out at 940 Dowdell Lane, St. Helena.
Shared campus with Napa Valley Wine Warehouse provides:
Immediate access to inventory
Faster turnaround and order processing
Reduced handling risk
TECHNOLOGY
The entire order process can be automated with web-based access to inventory, orders and tracking information. We rely on secure FORT Systems, an award-winning multi-tenant 3PL platform with a focus on alcohol beverages. Through multiple APIs, FORT enables seamless integration with wine industry stakeholders and leading OMS platforms, such as ShipCompliant, Commerce 7, Vinoshipper, Vinespring, OrderPort, E-cellar, Shopify and several others.
Just imagine, real-time order processing and accurate inventory at your fingertips.
SERVICE - SO GOOD, LIKE THE KIND YOU PROVIDE
- Proud to offer fast turnaround times, exceptional attention to detail, and the kind of personalized and experienced service that’s hard to come by these days.
- We focus on minimizing mistakes and ensuring accuracy – it saves us both money after all to get it right the first time.
- Simple and fast onboarding using wine industry standard 309 product import.
- We act as your advocate with the carrier.
WINE CLUBS & ALLOCATIONS
We know your most loyal members are your most important customers, and their satisfaction is our satisfaction. Need to include a special gift or printed newsletter? Done. Does your membership include different levels and specific customizations? No problem. We are here to assist in every way we can.