With a strategically built core team of industry veterans from both warehousing and winery marketing sectors, we bring a wealth of genuine DTC experience to wine fulfillment.
Whether it’s club, allocation, daily shipments, summer solutions, large format, or special projects, we are your partner in seamless fulfillment logistics.
Out of the Box is a CA-ABC type-14 fulfillment house that ships on behalf of our clients’ shipping licenses.
We pack and ship your wine as if it were ours. Each bottle is inspected upon packing, and every box is checked by senior members of our team. The warehouse is temperature-controlled to guarantee the quality of your product from the moment it enters our facility. We take safety practices very seriously so that we can perform at our best while protecting ourselves and your products. All of our packaging is ISTA, FedEx and UPS approved and thoroughly tested annually to meet our own rigorous standards to ensure we are consistently procuring the best packaging to minimize damages. We don’t cut corners particularity on our packaging.
Our team looks for ways to solve problems with out of the box ideas. We find efficient ways to fulfill special requests, such as last-minute rush orders, gift cards, custom packaging, will-call preparations and one-off projects.
Looking to enhance your brand experience? We got that covered too. We can assist in your wine club shipment presentation, improve holiday promotions, or anything out of the box that you need! We realize some DTC teams are small and we are here to offer an extra hand, feel free to pick our brains about wine club and DTC planning best practices – we’re experts in that too!
Located in St. Helena, we are one of the few fulfillment locations in the upper-Napa Valley. Adjacent to Napa Valley Wine Warehouse, we offer convenient wine movement and real-time fulfillment for wineries that utilize their storage facility.
Looking to ship something other than the standard bottle? We got you covered. From large format to cans, from gift sets to collectors boxes, and from stemware to corkscrews – if you make it, we can ship it. Additionally, we have the capabilities to ship internationally.
The entire order process can be automated with web-based access to inventory, orders and tracking information. We rely on secure FORT Systems, an award-winning multi-tenant 3PL platform with a focus on alcohol beverages. Through multiple APIs, FORT enables seamless integration with wine industry stakeholders, such as ShipCompliant, Commerce 7, WineDirect, Vinespring, OrderPort, E-cellar, and several others. Just imagine, real-time and accurate inventory at your fingertips.
Our customer service providers are friendly, responsive and work to minimize mistakes and ensure accuracy.
Simple and fast onboarding using wine industry standard 309 product import
We know your club members are your most important customers, and their satisfaction is our satisfaction. Need to include a special gift or printed newsletter? Done. Does your membership include different levels and specific customizations? No problem. We are here to assist in every way we can.